Delivery

We ship worldwide. In rare cases, some remote areas may not be served: if we cannot deliver to your address, we will let you know and refund your order in full.

Estimated delivery time: 10 to 20 days from the day you place your order.

Delivery may take a little longer during busy periods (such as the holiday season), in remote areas, or if your parcel is held by customs. Delivery times are estimates; we will keep you informed if your order is delayed.

Standard tracked delivery is free, wherever you are in the world. Delivery is shown again at checkout before you pay. There are no hidden fees from us.

As soon as your order ships, we send you a tracking number by email so you can follow your parcel.

If you order several items, they may be shipped in separate parcels and arrive on different days. You will receive the tracking information for each parcel.

Depending on your country, taxes, import duties or customs fees may be charged when your parcel is delivered. Unless stated otherwise at checkout, these charges are not included in our prices and are paid by the recipient. If you are unsure, you can check with your local customs office before ordering.

Please check your shipping address carefully before paying. If you notice a mistake, contact us as soon as possible: we can correct it as long as your order has not shipped.

If your parcel is late, appears lost or arrives damaged, email us at contact.oryvanta@gmail.com with your order number (and photos if it is damaged). We will look into it with the carrier and, if needed, send a replacement or refund your order.